Merchant Guide To Agentic Commerce

This guide explains how a merchant can prepare for and operate agentic commerce with Grantex Commerce V1. It is written for merchant business owners, ecommerce operators, product teams, compliance reviewers, security reviewers, support teams, and launch owners. This document is guidance only. It does not approve a merchant for production discovery, does not approve any allowlist value, does not enable public discovery, does not enable Commerce V1 in production, does not enable checkout or payment creation, does not enable live payments, and does not enable live Plural. A merchant can move toward launch only through separate human approval, technical validation, legal/compliance review, security review, operations readiness, rollback readiness, and production rollout approval.

What Agentic Commerce Means

Agentic commerce lets AI agents help customers discover products, understand merchant policies, assemble carts, and request permission for commerce actions. The agent is not the payment processor and does not receive unrestricted access to the merchant account. Grantex acts as the commerce control plane that keeps identity, consent, merchant policy, audit evidence, amount caps, and provider boundaries under reviewable controls. The merchant experience has three layers:

Layer	Merchant meaning	Grantex responsibility
Discovery	Approved agents can read public-safe merchant and catalog metadata.	Publish only approved read-only metadata through gated discovery.
Consent	A customer must approve sensitive or payment-adjacent actions.	Record consent, issue scoped Commerce Passports, enforce limits, and audit outcomes.
Operations	Merchant teams review activity, incidents, support cases, and rollback.	Provide evidence, logs, policy checks, fail-closed controls, and operator workflows.

Agentic commerce should feel like a controlled extension of the merchant’s existing ecommerce and support operations, not like handing an autonomous agent direct access to payments or private systems.

Current Safety Posture

Grantex Commerce V1 documentation separates local/demo/smoke work from real merchant production rollout.

Area	Merchant-facing status
Synthetic demo packets	Safe for demos and education only. They are not merchant approval.
Real merchant onboarding	Requires human artifacts and approval references outside public docs.
Read-only discovery	Must remain fail-closed until separately approved.
Checkout/payment creation	Requires a separate approved path and is not enabled by this guide.
Live payments and live Plural	Blocked until explicit provider, legal, compliance, security, and operations approval.
AgenticOrg public commerce discovery	Gated until Grantex readiness and separate AgenticOrg approval exist.

If any instruction conflicts with these safety controls, stop and escalate to the Grantex launch owner before proceeding.

Who Should Use This Guide

Use this guide if you are one of the following:

Role	Responsibilities
Merchant owner	Approves the merchant identity, public display name, category, and business intent.
Ecommerce operator	Provides catalog, policy, fulfillment, support, and return information.
Legal/compliance reviewer	Confirms public metadata is safe and claims are accurate.
Product wording reviewer	Reviews what agents and customers will see.
Security reviewer	Confirms no secrets, credentials, private data, or unsafe scopes are exposed.
Ops/on-call/support owner	Owns production monitoring, support escalation, and incident response.
Backup/RPO reviewer	Confirms recovery expectations and data retention boundaries.
Rollback owner	Owns disabling discovery and clearing approved rollout configuration if needed.
Read-only smoke owner	Owns controlled validation after approval, before broader exposure.
Evidence retention owner	Owns redacted evidence, audit summaries, and retention policy.
AgenticOrg dependency owner	Reviews downstream AgenticOrg gating after Grantex readiness.

No single role should approve launch alone. Agentic commerce depends on shared business, technical, compliance, and operational readiness.

Merchant Journey Overview

The standard merchant journey has ten stages:

Create a private onboarding workspace.
Prepare a public-safe merchant profile draft.
Prepare a public payload preview.
Store private approval artifacts outside the repository.
Attach non-secret artifact references.
Assign required owners.
Run validation scans.
Complete human review gates.
Prepare a separate rollout proposal.
Launch only after explicit rollout approval and smoke validation.

The process is intentionally not automatic. A complete intake packet can make a merchant intake-ready, but it does not by itself approve production rollout.

Key Concepts

Merchant Identity

Merchant identity is the public-safe metadata that tells agents and customers which merchant they are interacting with. Required public-safe identity fields usually include:

Field	Purpose	Safety rule
Approved public merchant ID	Stable identifier used in approved discovery surfaces.	Must be human-approved before production use.
Approved display name	Public merchant name shown to agents and users.	Must be reviewed for accuracy and rights to use.
Approved category	High-level category such as home goods, apparel, grocery, or services.	Must not imply unsupported regulated activity.
Discovery description	Short public description of what the merchant offers.	Must avoid certification, payment-readiness, or unsupported capability claims.
Country/currency posture	Public operating context, when approved.	Must not expose private tax, bank, or entity details.
Support posture	How support should be escalated.	Store private contacts outside the repo.

Synthetic or demo merchant IDs must never be proposed as production allowlist candidates.

Public Payload Preview

The public payload preview is the exact read-only metadata that could later be served to agent discovery clients after approval. It lets reviewers inspect what would become public before any production configuration is changed. A safe preview includes:

merchant ID;
display name;
category;
discovery description;
issuer or JWKS reference;
supported read-only capabilities;
explicitly blocked capabilities;
cache/header/rate-limit posture;
no provider credentials;
no private contracts;
no private contacts;
no customer data;
no live-payment or certification claims.

The preview must be reviewed before launch. It should be treated as public metadata, even before it is published.

Read-Only Discovery

Read-only discovery allows approved agent clients to learn that a merchant exists and inspect safe metadata. It does not allow an agent to create checkout, initiate payment, access provider credentials, or claim the merchant is certified for live commerce. Read-only discovery may include:

merchant profile read;
catalog summary read;
policy summary read;
public support posture;
safe issuer/JWKS references;
safe cache and rate-limit posture.

Read-only discovery must not include:

live provider credentials;
payment processor secrets;
private approval records;
private contracts;
private contacts;
pricing terms not approved for public disclosure;
customer data;
raw payloads;
private keys;
bearer tokens;
Commerce Passports;
idempotency key values.

Consent is the user approval step for sensitive or payment-adjacent actions. A Commerce Passport is scoped runtime material that proves a specific consent or authorization context. It must never be committed to docs, pasted in tickets, or shared in screenshots. Merchants should understand these rules:

agents can suggest actions, but the system must enforce consent and policy;
passports are scoped, temporary, and sensitive;
amount caps and merchant policy must be checked before payment-adjacent work;
missing, expired, revoked, or denied consent must fail closed;
user-facing wording must clearly describe what is being authorized.

Checkout And Payment Boundaries

This guide does not enable checkout or live payment creation. Checkout and payments require separate approval, provider readiness, legal/compliance review, security review, operations readiness, and rollback planning. Blocked until separate approval:

checkout creation;
payment intent creation;
live payment processing;
live Plural access;
provider credential access;
direct Stripe, Plural, Pine, or provider credential paths from an agent;
payment readiness or certification claims.

AgenticOrg Dependency

AgenticOrg public commerce discovery remains gated until Grantex readiness is complete and separately approved. A merchant should not assume that Grantex intake approval automatically exposes commerce metadata through AgenticOrg. The sequence is:

Grantex merchant intake is completed.
Grantex read-only rollout proposal is approved separately.
Grantex read-only smoke validation passes.
AgenticOrg dependency review is completed.
AgenticOrg public discovery is separately approved.

Merchant Onboarding Prerequisites

Before starting, the merchant should gather public-safe information and private approval artifacts in the right places. Public-safe information may later be summarized in repository docs or approval packets:

approved public merchant ID or non-secret reference authorizing it;
approved public display name;
approved category;
approved discovery description;
public-safe payload preview;
non-secret private approval references;
owner role labels, if approved for repo storage;
validation scan summaries.

Private artifacts must stay outside public repositories:

signed contracts;
private approval records;
private contacts;
pricing terms;
customer data;
tax identifiers;
bank details;
provider credentials;
raw provider payloads;
secrets, tokens, JWTs, passports, private keys, DB URLs, or Redis URLs.

Step 1: Create A Private Onboarding Workspace

The merchant or Grantex operator creates a private workspace for artifact collection. This may be an approved internal system, document repository, ticket system, or compliance workspace. It should have access control, audit history, and retention rules. The private workspace stores:

approval artifacts;
reviewer decisions;
private contacts;
contract references;
support escalation information;
rollback owner details;
operational runbooks that include private data.

The public repository stores only public-safe summaries or non-secret references.

Step 2: Draft The Merchant Profile

The merchant drafts a profile that agents may eventually read. Recommended profile fields:

Field	Example guidance
Display name	Use the approved public merchant name.
Category	Choose a plain category that matches the actual catalog.
Discovery description	Describe what customers can discover, not what is production-certified.
Geography	Include only public-safe operating regions.
Currency posture	Include only public-safe supported currency metadata.
Support posture	Use role-based escalation labels rather than private contact details.

Review the profile for:

accuracy;
trademark or naming concerns;
overclaims;
unsupported regulated activities;
private information;
confusing payment or checkout promises.

Step 3: Prepare The Public Payload Preview

The payload preview should show what the agent discovery layer would expose. Keep it small, explicit, and reviewable. Suggested structure:

{
  "merchant_id": "<APPROVED_PUBLIC_MERCHANT_ID>",
  "display_name": "<APPROVED_PUBLIC_DISPLAY_NAME>",
  "category": "<APPROVED_PUBLIC_CATEGORY>",
  "discovery_description": "<APPROVED_PUBLIC_DISCOVERY_DESCRIPTION>",
  "issuer_reference": "<APPROVED_PUBLIC_ISSUER_REFERENCE>",
  "jwks_uri_reference": "<APPROVED_PUBLIC_JWKS_REFERENCE>",
  "supported_read_only_capabilities": [
    "merchant_profile_read",
    "catalog_summary_read",
    "policy_summary_read"
  ],
  "blocked_capabilities": [
    "checkout_creation",
    "payment_intent_creation",
    "live_payment_processing",
    "live_plural_access",
    "provider_credential_access"
  ]
}

Use placeholders until approved values exist. Do not paste production secrets, private URLs, provider credentials, raw payloads, passports, or customer data.

Step 4: Attach Non-Secret Artifact References

Each approval artifact should have a non-secret reference. A reference might be an internal ticket ID, approval system ID, or controlled document reference that does not expose the private artifact body. Required approval references:

Approval	Required question
Merchant owner	Is this the correct merchant identity and business intent?
Legal/compliance	Is the public metadata safe, accurate, and legally acceptable?
Product wording	Is the wording clear and free of unsupported claims?
Security	Are secrets, private data, and credential paths excluded?
Ops/on-call/support	Is support coverage and escalation ready?
Backup/RPO	Are recovery and retention expectations clear?
AgenticOrg dependency	Is downstream exposure still gated and separately reviewed?
Rollback owner	Who can disable discovery and coordinate rollback?
Read-only smoke owner	Who owns validation after approval?
Evidence retention owner	Who owns redacted evidence retention?

Placeholders are not approval. A pending or placeholder reference means the packet is not ready.

Step 5: Assign Owners

Owner assignments should use public-safe role labels in repository docs. Private names, emails, phone numbers, and escalation details must remain in private systems. Minimum owner roles:

merchant owner;
legal/compliance reviewer;
product wording reviewer;
security reviewer;
operations/support owner;
backup/RPO reviewer;
rollback owner;
read-only smoke owner;
evidence retention owner;
AgenticOrg dependency owner.

If any required owner is missing, the intake state remains not ready.

Step 6: Run Validation Scans

Validation scans protect the merchant, Grantex, downstream agents, and customers. Required scan categories:

Scan	What it catches
Secret/private-detail scan	Secrets, tokens, provider credentials, private contacts, private contracts, raw payloads, DB/Redis URLs, private keys, customer data.
Overclaim scan	Production-ready, live-payment-ready, certified, external-pilot-ready, or provider-ready language without approval.
Merchant ID/name safety scan	Production-looking IDs, realistic names without approval, or demo/synthetic names used outside demo context.
Synthetic-ID production-candidate scan	Any synthetic or demo ID proposed for production.
Config/allowlist value scan	Concrete production config values or allowlist assignments.
Payload preview validation	Unsafe fields, unsupported capabilities, missing blocked capabilities, or ambiguous public metadata.
Owner/review completeness validation	Missing approvals, missing owners, or unresolved blockers.

Any failed scan blocks progression.

Step 7: Complete Human Review Gates

Automated scans are necessary but not sufficient. Human reviewers must verify business intent, legal accuracy, public wording, security posture, operations readiness, and rollback readiness. Reviewers should confirm:

all public fields are approved;
all private artifacts are stored outside the repo;
all approval references are non-secret;
no private material appears in the public payload;
blocked capabilities are explicit;
customer-facing wording is accurate;
support and rollback owners are assigned;
downstream AgenticOrg exposure remains gated;
launch still requires a separate rollout proposal.

Step 8: Interpret Intake States

The merchant intake state should be explicit.

State	Meaning	What happens next
Not ready	Required fields, approvals, scans, or owners are missing.	Complete missing work. Do not propose rollout.
Intake ready	The artifact packet is complete and repo-safe.	Prepare a separate rollout proposal.
Rollout proposal ready	Intake is complete and rollout materials are prepared.	Seek explicit rollout approval.
Rejected	Private data, secrets, unsupported claims, or unsafe requests are present.	Remove unsafe material and restart review.

Intake ready is not the same as production approved.

Step 9: Prepare A Rollout Proposal

A rollout proposal is separate from onboarding. It should summarize readiness and request explicit approval for the narrow next step. The proposal should include:

merchant identity summary;
public payload preview summary;
approval reference summary;
scan summary;
read-only discovery scope;
dry-run plan;
smoke validation plan;
rollback plan;
owner assignments;
AgenticOrg dependency status;
stop conditions;
statement that checkout, live payments, live Plural, and provider credentials remain blocked unless separately approved.

Do not include private artifacts, raw logs, secret values, tokens, passports, provider credentials, customer data, or production config assignments.

Step 10: Launch Only After Separate Approval

Production read-only discovery may be considered only after the rollout proposal is approved. Even then, launch should be narrow, observable, and reversible. Launch expectations:

change only approved read-only discovery controls;
expose only approved public metadata;
keep broad Commerce V1 runtime disabled unless separately approved;
keep checkout/payment creation disabled unless separately approved;
keep live payments and live Plural disabled;
keep provider credentials unavailable to agents;
run read-only smoke validation;
record redacted evidence;
keep rollback owner available.

If launch validation fails, roll back immediately and record redacted evidence.

Merchant-Facing Workflow

What Merchants Can Control

Merchants can control:

public display name submitted for review;
category submitted for review;
public discovery description submitted for review;
catalog information submitted for read-only preview;
policies and constraints submitted for review;
support posture submitted for review;
approval artifact collection;
operational readiness;
rollback ownership;
evidence retention ownership.

Merchants cannot unilaterally control:

production allowlist values;
public discovery enablement;
Commerce V1 production runtime enablement;
checkout/payment creation;
live payment or live Plural access;
provider credential paths;
AgenticOrg public commerce discovery.

Those require separate Grantex and, when applicable, AgenticOrg approval.

Catalog Readiness

Agentic commerce depends on grounded catalog data. Agents must not invent products, variants, prices, discounts, delivery promises, return policies, or availability. Catalog readiness should confirm:

product names are approved for public display;
product categories are accurate;
product identifiers are stable;
variants are clear;
availability status is current enough for the proposed use;
price visibility matches merchant policy;
return and warranty summaries are accurate;
restricted products are excluded or clearly blocked;
unsupported products do not appear in the public payload;
private supplier data and cost pricing are excluded.

For early read-only discovery, use catalog summaries and policy summaries rather than full transactional catalog operations unless separately approved.

Policy Readiness

Merchant policy tells agents what is allowed, blocked, or requires additional review. Policy areas may include:

allowed read-only capabilities;
blocked capabilities;
customer support escalation;
restricted product categories;
geography constraints;
currency posture;
maximum visible claim scope;
return policy summary;
cancellation policy summary;
escalation policy;
incident response policy;
rollback policy.

Policy text should be written for clear interpretation by both humans and agent systems. Ambiguous policy should block launch. When a future approved flow requests consent, the customer should understand:

which merchant is involved;
which agent is acting;
what action is being requested;
what information may be read;
whether any payment-adjacent step is involved;
what amount or limit applies, if applicable;
how long the authorization lasts;
how to deny or revoke consent;
where to get support.

Consent wording must not hide payment implications, imply unsupported readiness, or overstate agent authority.

Support And Incident Handling

Merchants should prepare support workflows before launch. Support should know how to answer:

What did the agent read?
Which public payload version was active?
Was a customer asked for consent?
Was any payment path involved?
Which capabilities were blocked?
Was a request denied by policy?
Was discovery disabled or rolled back?
Which owner is responsible for follow-up?

Support evidence must be redacted. Do not copy secrets, tokens, passports, raw payloads, private customer data, or provider credentials into support tickets.

Rollback Expectations

Rollback should prefer fail-closed behavior. Rollback actions may include:

disable read-only discovery;
clear the approved allowlist when applicable;
keep checkout/payment/live flags disabled;
verify discovery no longer exposes the merchant;
verify AgenticOrg remains gated;
record redacted rollback evidence;
notify merchant support and operations owners;
keep private incident details in approved private systems.

Rollback is not a failure of the merchant. It is an expected safety control.

Evidence And Audit Requirements

Evidence should help reviewers understand what happened without exposing private or sensitive material. Record:

command or workflow name;
file or payload reference name;
pass/fail status;
blocker codes;
approval reference labels;
owner role labels;
public payload preview hash or non-secret reference;
redacted scan summaries;
smoke result summaries;
rollback readiness summary.

Never record:

private contracts;
private contacts;
signed approval bodies;
pricing terms not approved for public release;
customer data;
secrets;
tokens;
JWTs;
Commerce Passports;
provider credentials;
raw payloads;
DB URLs;
Redis URLs;
private keys;
production config values.

AgenticOrg Readiness

If AgenticOrg will expose commerce metadata, treat it as a separate downstream review. AgenticOrg should remain gated until:

Grantex merchant intake is complete;
Grantex rollout proposal is separately approved;
Grantex read-only smoke passes;
AgenticOrg dependency owner approves the downstream exposure;
AgenticOrg public discovery is explicitly approved.

AgenticOrg must not call provider credentials directly for commerce discovery. It must use approved Grantex-only commerce surfaces.

Merchant Demo Mode

Demo mode is useful for education and rehearsal. Demo mode may show:

synthetic merchant identity;
synthetic public payload preview;
placeholder approval references;
placeholder owner assignments;
scan summary examples;
read-only discovery posture;
blocked checkout, payment, live Plural, and provider credential paths.

Demo mode must not imply:

real merchant approval;
production allowlist approval;
public discovery enablement;
checkout/payment enablement;
live payment readiness;
live Plural readiness;
provider certification;
synthetic IDs as production candidates.

Launch Readiness Checklist

Use this checklist before asking for rollout approval.

Area	Ready when
Merchant identity	Public merchant ID, display name, category, and description are approved.
Payload preview	Exact read-only metadata has been reviewed and approved.
Legal/compliance	Public metadata and consent wording are approved.
Product wording	Customer and agent-facing claims are accurate and limited.
Security	No secrets, private data, or provider credential paths are present.
Operations/support	Support owner and escalation posture are ready.
Backup/RPO	Recovery and evidence retention expectations are documented.
Rollback	Rollback owner and fail-closed process are ready.
Read-only smoke	Smoke owner and validation plan are ready.
Evidence retention	Redacted evidence owner and retention plan are ready.
AgenticOrg	Dependency remains gated until separate approval.
Production safety	Checkout, live payments, live Plural, and provider credentials remain blocked unless separately approved.

Common Merchant Questions

Can an AI agent sell my products automatically?

Not by default. Early agentic commerce should begin with controlled read-only discovery. Checkout or payment creation requires separate approval, consent, policy checks, and provider readiness.

Can the demo merchant be used for production?

No. Demo and synthetic merchants are for education, local validation, and walkthroughs only. Synthetic IDs must never be used in a production allowlist.

Can I paste signed approvals into the repository?

No. Store signed approvals in an approved private system. The repo may contain only public-safe summaries or non-secret approval references.

Can the agent access my payment provider directly?

No. Agentic commerce must preserve provider boundaries. Agents should not access Stripe, Plural, Pine, or other provider credentials directly. The action must stop. Denied, expired, revoked, or missing consent must fail closed before payment-adjacent work.

What if an agent gives an incorrect product answer?

The merchant should investigate catalog grounding, policy summary accuracy, and agent integration behavior. If the issue affects safety or customer trust, rollback discovery until the issue is corrected.

What does launch approval mean?

Launch approval is explicit permission for a narrow reviewed rollout step. It does not automatically approve checkout, live payments, live Plural, provider credentials, or downstream AgenticOrg public discovery unless those are separately approved.

Stop Conditions

Stop immediately if any of these occur:

real private merchant artifacts appear in the repository;
a secret, token, JWT, passport, provider credential, raw payload, DB URL, Redis URL, or private key appears in docs or logs;
a production config value or allowlist value appears without separate approval;
a synthetic or demo ID is proposed for production;
a merchant is treated as approved without human approval references;
a checkout/payment/live-provider path is requested without separate approval;
live payments or live Plural are requested without separate approval;
AgenticOrg public commerce discovery is requested before Grantex read-only smoke and separate AgenticOrg approval;
validation scans fail;
rollback ownership is missing;
support ownership is missing.

Merchant Launch Packet Template

Use placeholders until values are approved.

Merchant identity
- Public merchant ID: <MERCHANT_ID_PENDING_APPROVAL>
- Display name: <MERCHANT_PUBLIC_NAME_PENDING_APPROVAL>
- Category: <MERCHANT_CATEGORY_PENDING_APPROVAL>
- Discovery description: <MERCHANT_DISCOVERY_DESCRIPTION_PENDING_APPROVAL>

Public payload preview
- Issuer reference: <ISSUER_REFERENCE_PENDING_APPROVAL>
- JWKS reference: <JWKS_REFERENCE_PENDING_APPROVAL>
- Supported read-only capabilities: merchant_profile_read, catalog_summary_read, policy_summary_read
- Blocked capabilities: checkout_creation, payment_intent_creation, live_payment_processing, live_plural_access, provider_credential_access

Approval references
- Merchant owner: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- Legal/compliance: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- Product wording: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- Security: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- Ops/support: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- Backup/RPO: <PRIVATE_APPROVAL_REFERENCE_PENDING>
- AgenticOrg dependency: <PRIVATE_APPROVAL_REFERENCE_PENDING>

Owner roles
- Rollback owner: <ROLLBACK_OWNER_PENDING>
- Read-only smoke owner: <READ_ONLY_SMOKE_OWNER_PENDING>
- Evidence retention owner: <EVIDENCE_RETENTION_OWNER_PENDING>

Validation
- Secret/private-detail scan: <SCAN_RESULT_PENDING>
- Overclaim scan: <SCAN_RESULT_PENDING>
- Merchant ID/name safety scan: <SCAN_RESULT_PENDING>
- Synthetic-ID production-candidate scan: <SCAN_RESULT_PENDING>
- Config/allowlist value scan: <SCAN_RESULT_PENDING>

Decision state
- Current state: not_ready
- Rollout approval: not_approved

Summary

Agentic commerce can help merchants make public-safe product and policy information available to AI agents while preserving consent, policy, audit, and provider boundaries. The safe path is deliberate: draft public metadata, keep private artifacts outside repos, attach non-secret approval references, run validation scans, complete human review, prepare a separate rollout proposal, and launch only after explicit approval. Reading or using this guide does not approve any merchant, allowlist value, production discovery setting, checkout/payment flow, live payment path, live Plural path, or AgenticOrg public discovery path.

Documentation Index

​Merchant Guide To Agentic Commerce

​What Agentic Commerce Means

​Current Safety Posture

​Who Should Use This Guide

​Merchant Journey Overview

​Key Concepts

​Merchant Identity

​Public Payload Preview

​Read-Only Discovery

​Consent And Commerce Passports

​Checkout And Payment Boundaries

​AgenticOrg Dependency

​Merchant Onboarding Prerequisites

​Step 1: Create A Private Onboarding Workspace

​Step 2: Draft The Merchant Profile

​Step 3: Prepare The Public Payload Preview

​Step 4: Attach Non-Secret Artifact References

​Step 5: Assign Owners

​Step 6: Run Validation Scans

​Step 7: Complete Human Review Gates

​Step 8: Interpret Intake States

​Step 9: Prepare A Rollout Proposal

​Step 10: Launch Only After Separate Approval

​Merchant-Facing Workflow

​What Merchants Can Control

​Catalog Readiness

​Policy Readiness

​Customer Consent Experience

​Support And Incident Handling

​Rollback Expectations

​Evidence And Audit Requirements

​AgenticOrg Readiness

​Merchant Demo Mode

​Launch Readiness Checklist

​Common Merchant Questions

​Can an AI agent sell my products automatically?

​Can the demo merchant be used for production?

​Can I paste signed approvals into the repository?

​Can the agent access my payment provider directly?

​What happens if a customer denies consent?

​What if an agent gives an incorrect product answer?

​What does launch approval mean?

​Stop Conditions

​Merchant Launch Packet Template

​Summary